The Social Security Administration (SSA) is facing significant backlash over a series of controversial changes that require in-person visits for identity verification for many recipients and new applicants. Following criticism, the agency has backtracked on some plans to cut phone services but will still enforce in-person checks starting shortly. Advocates express concern about increased difficulties for seniors and others relying on these benefits. The latest adjustments have left many confused about what is required to receive their Social Security benefits, with some fearing further complications in accessing these essential services. Lawmakers and organizations like AARP warn that these measures could disproportionately harm vulnerable populations, including retirees of color.