The Social Security Administration (SSA) is implementing a controversial new requirement that mandates millions of recipients and applicants to verify their identities in person rather than over the phone. This change, aimed at combating identity fraud, has raised concerns among retirees, advocates, and civil rights groups, particularly regarding its disproportionate impact on retirees of color. Critics warn that the proposed changes could create significant barriers to accessing benefits, with many voicing fears of extended wait times and delays in receiving necessary support. The adjustments are seen as part of a broader push by the Trump administration and potential influence from notable figures, sparking further debate over the future of Social Security services and accessibility for vulnerable populations.