In a significant shift following widespread public outcry, the Social Security Administration has decided to abandon recent plans to cut phone service access for beneficiaries. Originally set to restrict phone applications, the agency will now allow all claims to be processed over the phone. The changes include implementing new identity verification measures aimed at increasing security and preventing fraud, starting April 14. Officials encourage beneficiaries to stay informed as adjustments may impact many, particularly in New Jersey, where an estimated 1.7 million people could be affected. The decision comes as the administration seeks to balance efficient service with necessary security protocols.