Bank of America is currently experiencing a significant outage, with widespread reports from customers indicating issues accessing account information and experiencing zero balances. Over 20,000 users have reported problems on the mobile banking app, while others are unable to log in or access their accounts online. The outage has sparked panic among customers, particularly those in regions like Los Angeles, as many find their account balances showing as $0. Downdetector has noted a surge in reports regarding these service issues, raising concerns about the stability of the bank's online systems.