Best Buy has officially launched its third-party marketplace, expanding its online product offerings significantly. This new platform mirrors similar initiatives by major retailers like Amazon and Walmart, featuring a wide range of categories including sports apparel, home goods, musical instruments, toys, and electronics. With the introduction of this marketplace, Best Buy aims to double its digital inventory and enhance its sales potential. Despite the excitement surrounding the launch, some customers have expressed dissatisfaction with recent changes to the online shopping experience, raising concerns about customer service.